How can we help?
Find a clear answer, or a friendly human.
Explore the knowledge base
8 articles"Class not registered" error when opening Server Settings
If you see an error with the detail "Class not registered" when attempting to open the Server Settings in DataPA Enterprise Dashboard, it may mean that Internet Explorer has been disabled on your machine. To remedy, open "Turn Windows Features On or Off" via the Windows Control Panel, and tick…
Read article →End Users › ClientDataPA and Access 365
In Versions before 6.0. The DataPA option for Access was an 'Add-In' that Appeared under the 'Add-ins 'Menu item. From Version 6.5.0152 onwards the DataPA option for Access is now a DataPa Application that is accessible from the start menu. The item is named 'DataPA Accedd Utility'. The…
Read article →End Users › ClientDataPA and Excel
In Versions before 6.0. The DataPA option for Excel was an 'Add-In' that Appeared under the 'Add-ins 'Menu item. From Version 6.0 onwards the DataPA option for Excel is now a Toolbar item that appears as a Main Excel Item named 'DataPA OpenAnalytics Excel Addin'. The screenshot below shows a…
Read article →End Users › ClientDataPA Menus are slow to react on machines running Microsoft Vista
Applicable Versions: 2.05.0260 and below A bug has been identied with DataPA running on Microsoft Vista machines. The problem causes the DataPA menus to react very slowly, with a pause of 10 to 20 seconds to open a drop down menu. The bug effects any Windows Vista machine with using the Windows…
Read article →End Users › ClientI get an error when using Chrome to access a Drill Down in a report in DataPaEnterprise.The initial error is This web page is not available
Applicable Versions: 5.50.0000 Onwards The Detail of the error is :- The server at padrilldown.aspx can't be found because the DNS look-up failed. DNS is the network service that translates a website's name to its Internet address. This error is most often caused by having no connection to the…
Read article →End Users › ClientIs there any limit to the size of a DataPA query?
Applicable Versions: All For Progress AppServer systems the limit to the number of fields is based on the limit to the number of fields that can be accommodated in a temp-table object. The limit depends on how large the field information (initial value, validate information, help messages, etc.)…
Read article →End Users › ClientWhen I run a query in Excel, I get the error "Run-time error '1004': Method 'Visible' of object '_Worksheet' failed".
Applicable Versions: 2.03.0137 and Earlier With some installations of Excel, an attempt to show or hide a worksheet from an AddIn failed with this error. Version 2.03.0137 and earlier did not cope with this error. To resolve this error, download the attached zip file that contains DataPA.xla. On…
Read article →End Users › ClientWhen I try and run a query in DataPA, I get the error Automation errorClassFactory cannot supply requested class
Applicable Versions: All DataPA requires an environmental variable, CLASSPATH, to be set on the client machine. DataPA sets this as a system wide environmental variable so DataPA will work for any user logged on to the machine. This environmental variable is often used by other applications, and…
Read article →Still looking for an answer?
Ask our help assistant, or get in touch with the team.
Email support@support.helpdesk.inmydata.ai ↗