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Why do I not see the Collaborate menu?

Applicable Versions: 5.5 onwards In DataPA v6, we introduced Processing Agents, which split the processing of dashboards in the Web portal over multiple processes, to improve performance. Unfortunately, this multi-process model is not compatible with Collaboration, which shares information…

Updated 13 February 2025

Applicable Versions: 5.5 onwards


  1. In DataPA v6, we introduced Processing Agents, which split the processing of dashboards in the Web portal over multiple processes, to improve performance.  Unfortunately, this multi-process model is not compatible with Collaboration, which shares information between users in a single process.  To enable Collaboration, disable Processing Agents in the Settings (but be aware that this could affect the performance of the Web portal).

  2. If you are running a non-server edition of Windows, such as Windows 7, 8, 10 or 11, you cannot use Collaboration due to a limit on concurrent connections in Internet Information Services.  To enable Collaboration, you must install on Windows Server.  This applies to DataPA versions 5.5 and onwards.


 

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